Promoting positive health and safety
As the use of automation develops, the question is always asked, “Will this replace humans?”
In our case, we can definitely say, “No.”
Our robots have been designed to work in collaboration with humans. They’re cobots – collaborative robots. This new technology takes away the tasks that our associates may find discomfort with. These are smaller, repetitive actions that require high dexterity.
The benefits of a custom solution built in-house
When facing this project, we knew we had two options. We could outsource the design and build to a third party or keep it in-house. However, only one option would suit the high expectations and standards we set.
We prefer to build our own solutions from the ground up. We understand the customer and their problems better than anyone else. By developing the project in-house, we’re in complete control of the specifications and can make required changes as and when.
We know that what we do and the products we work with are complex. Outsourcing would risk adding complications when communicating to people who don’t have the same expertise.
There are no delays while we wait for an external party to action a request. Our project team is focused on one single solution, rather than multiple projects, streamlining the process.
In the event of a fault, our team is on-site to provide a fix. This reduces any downtime suffered and minimizes the impacts on productivity.
The one cobot in 2017 is now part of a whole team of over 60 working in addition to the associates on-site.
We’ve achieved a higher productivity rate by automating movements and decisions with robotics and artificial intelligence. Subjectivity has been removed which reduces the margin of error, saving time and money.
As the solution comes as a package, it’s possible to separate the technologies for different purposes. This means we can see increased efficiencies of anywhere between 30-100%.
“We are extremely proud of our achievements with this journey, where combining several technologies together and demonstrating that pairing the creativity of human intelligence with the speed and accuracy of artificial intelligence, is delivering results beyond our customer’s expectations.”
- Alvaro Da Fonte, Commercial Development Director, Ingram Micro Lifecycle France & Belgium.