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technician with cpe

Best Practice: Refurbishment at the 4 Stages of CPE Lifecycle Are you looking to maximize the useful life of Customer Premises Equipment (CPE), such as set-top boxes or routers, to satisfy customers and make …

April 01, 2024 8 min read

Challenges When Incorporating Technology Recovery & Refurbishment As the pressure increases on businesses to change their everyday practices to improve sustainability, reverse logistics does not escape scrutiny. It …

March 04, 2024 7 min read

Recent Posts

business employees using technology in a meeting

Steps Your Business Can Take to Reduce E-Waste Contributions Are you concerned about the environmental impacts your IT estate will have on the environment when it’s no longer useful? Perhaps you’re looking to …

August 26, 2024 7 min read

learning about refurbished devices

Refurbished Devices Guide Are you seeing a higher demand for more affordable tech from your customers? Maybe they’re also seeking more sustainable options.

August 19, 2024 10 min read

laptop repair and refurbishment

Understanding R2 and e-Stewards for ITAD Upcoming changes to the Basel Convention have brought together what’s been considered two “rival” organizations for ITAD compliance certifications. …

August 12, 2024 4 min read

automated robotic arm for cpe returns

Uses for Automation and Robotics in CPE Returns Are you looking to improve efficiency within your CPE returns management process? A sluggish process can lead to poor turnaround times, cost …

August 05, 2024 5 min read

returns management customer support agent

Top Tips for Streamlining CPE Returns Managing CPE returns efficiently is a guaranteed way of boosting the sustainability impact of this product type. These may be returned from customer …

July 29, 2024 5 min read

technicians discuss returned product

Opportunities in SDA Product Returns to Boost NPS Are you looking for ways to improve your customer’s Net Promoter Scores?

July 22, 2024 5 min read

Sustainability Initiatives in Reverse Logistics report cover

Report: Reverse Logistics Sustainability Initiatives Are you looking to improve your reverse logistics to advance your sustainability goals?

July 15, 2024 2 min read

small domestic appliance user

Common Faults and Fixes for Small Domestic Appliances If you’re struggling to keep up with the volume of product returns your business is facing, you may be facing financial implications and customer …

July 08, 2024 6 min read

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