Asset Management

Let a global network of knowledgeable experts maintain your fleet of IT devices from acquisition all the way through disposition. We provide a full one-stop-shop lifecycle solution supported by an international network to make transitions as efficient as possible. All of our Asset Management services are fully compliant, secure, accredited, and ready to scale along with your business and sustainability goals.

Scalable

B2B & B2C Fulfillment

In-Life

Portfolio Management

Seamless

Customer Support

Painless enterprise asset management

Making asset management pain-free for technology and enterprise customers. Our experts have the know-how to advise and deliver a variety of services, ensuring a transparent, joined-up and secure process to maximize the technology lifecycle.

Flexibility & Agility

Properly serving your company’s needs can take a full-service IT team — and that can be too much to host internally. Your IT services need to scale not only with your company’s growth, but alongside the current pace of technological innovation.

Lifecycle Management

Replacing IT assets can be considerably expensive and unnecessarily wasteful, especially when existing assets can still serve your needs. With the right maintenance and expertise, IT services can extend the lifecycle of your technology.

Hassle-Free Solutions

Some asset management tasks are a bit more challenging to mobilize than others. Mergers, lease endings, an overflowing IT storage closet, and even new fleet devices can often be handled more efficiently onsite with a trusted partner.

Depot Services

A comprehensive suite of tailored, interconnected offerings designed to keep your national or global team of employees productive and securely connected to your IT infrastructure. Services include asset configuration and fulfillment, advanced exchange, asset recovery, refurbishment, re-kitting and stocking, and repair.

Services

Minimizing downtime for businesses through rapid collection and repair of devices, issuing replacement devices from inventory to get end users restarted as quickly as possible.

: Send a system preloaded with your company software image along with all necessary accessories so your new employees can get up and running quickly with a seamless onboarding experience.
: Technical expertise and access to parts enables Ingram Micro Lifecycle to repair a wide range of electronic devices.
: Send your users a replacement unit preloaded with the company image and any end-user files backed up to your server before they return their old system for repair.
: Quickly retrieve equipment from users leaving your organization. If desired, system data can be uploaded prior to device drives being sanitized and processed for reuse or retirement.
: Utilizing state-of-the-art data clearing software, devices are securely wiped and verified for reuse and redeployment.
: New and used devices can be picked, packed, and shipped out. Transparent and accurate reporting is made available to show real-time inventory levels and device tracking information when deployed.
: New and returned inventory is held in our warehouses with visibility to monitor age and inventory levels, providing good business intelligence and quick, real-time access to stock information.
: When the rising cost of ongoing maintenance, diminished performance, and a fall-off in potential resale reach the tipping point we can advise you on the optimum refresh timing for your assets, based on our market experience.

Lifecycle Management

A full suite of support solutions to optimize the cost and customer experience of using technology devices throughout the useful life, including device fulfillment and configuration, to trade-in, end of life take back, and disposition solutions for reuse, resell, or recycle.

Services

Extending the lifecycle of a device through processes that keep the components to a high standard, repairing and replacing when needed, prolonging its useful life.

: Services include gold build creation, device configuration, kitting, DEP/MDM enrollment, shipment directly to enterprise or end user customers.
: Inventory management of refurbished devices and advanced exchange shipment, recovery of defective, refurbishment back to swap pool, for end user customers.
: Managed from returns through to shipment, providing detailed reporting.
: Custom processes to manage the repair, refurbishment, and replenishment of technology product stock pools for insurers to efficiently and cost effectively manage end user insurance claims.
: Capability, know-how, financial services, and supply chain management processes to support a leasing/device as a service (DaaS) proposition to enterprise, including sourcing of the product, in-life servicing, and end of life recovery.
: Custom online, retail, and end user trade-in solutions managing a full end-to-end process covering front end systems and tools to buyback products, arrange collection, technical validation and device grade and customer communication.
: Technically trained teams and tools to screen and data wipe devices enabling fast payment to customers and secure and efficient preparation of devices for onward sale.
: Integration with OEMs to check devices prior to trade-in to advise customers to remove the lock ensuring a seamless customer experience by avoiding delays, removing blocks and providing quicker payment.

Field Services

Flexible to your needs, our lifecycle support services can be brought to you via a full range of onsite offerings. From asset audit, installation/deinstallation, and data center services to onsite data erasure and/or storage media destruction, you have the flexibility of determining the best mix of services to meet your requirements.

Services

Technicians dispatched to conduct required services at your facility to minimize downtime and enable business as usual to resume as quickly as possible.

: For the highest level of security, data sanitization can be performed onsite, including data erasure, hard drive shredding, and data degaussing.
: Assist your users in locations where IT resources are limited by outsourcing the installation of new equipment, moving to new locations, and updating existing systems.
: We can perform physical inventory, wipe servers and storage drives, perform loose drive erasure, disconnect and pull network cables, and de-install and remove data center assets.
: Providing companies detailed and accurate accounting of IT assets information via an inventory audit conducted by our technicians.
: When closing down one of your sites, or consolidation locations, we can help relocate assets to the new facility or remove them for asset disposition.

Customer Premises Equipment Returns and Refurbishment Program

Asset Management

Scalable

In-Life

Seamless

Painless enterprise asset management

Flexibility & Agility

Lifecycle Management

Hassle-Free Solutions

Depot Services

Services

Lifecycle Management

Services

Field Services

Services

Discover our scalable, one-stop-shop device lifecycle solutions for your IT inventory.