Management Approaches and Satisfaction Levels in Reverse Logistics

The impact on cost, control, responsiveness, and customer satisfaction in high-end consumer technology.

Management Approaches in Reverse Logistics report cover

This report navigates strategic choices in reverse logistics, highlighting the impacts on cost, control, adaptability, and customer satisfaction, offering insight into emerging trends and strategic considerations.


  • Strategic considerations of inhouse vs outsource vs hybrid models
  • How enhanced reverse logistics drives customer satisfaction
  • The implications for management approaches
  • Forward-looking strategies and the evolution of reverse logistics